Indigo Is Not Following Procedures For Safety, Breaking Rules: Indigo Employees Lodge Complaint

IndiGo’s technicians complained to aircraft manufacturer Airbus that the airline is not following standard maintenance procedures, risking passengers’ safety.

This charge has been denied by the airline amid an ongoing conflict between staff and company.

Calling out lack of maintenance

All-India Aircraft Technicians penned a letter on July 12, asking Airbus to intervene in order to avoid any untoward incidents with aircraft it has supplied. 

The letter requested Airbus to share maintenance data of the past seven days.

IndiGo hit back, saying that it follows the highest standards of aircraft maintenance and adheres to all regulatory norms and called the allegations baseless.

It also said that these accusations are being spread with malicious intent.

It has a fleet of over 280 aircraft with high operational availability and claimed itself to be one of the safest airlines in the world. 

Accused of deferring scheduled maintenance

Meanwhile the technicians said that IndiGo is not following standard procedures of maintenance and that they have gone on strike.

Despite this, they said that the airline is flying the aircraft without proper maintenance and are also deferring the scheduled maintenance.

Airbus refused to comment, saying that it makes no comment on the operations of its  customers.

Some technicians fired

A day after this letter, IndiGo on Wednesday terminated the services of a few technicians who participated in the strike.

However it is unclear if they were terminated due to the letter.

The strike was called in protest against lower pay.

Several aircraft technicians reported sick and skipped work to press for salary hikes.

Tussle over salary

Very few technicians reported for the night shift at the Delhi and Hyderabad airports last Saturday.

A week before that IndiGo’s flight operations were hit by en masse leave when employees appeared for walk-in recruitment interviews at rival Air India.

IndiGo said it is in the process of addressing some of the issues related to employee remuneration and will continue to take employee feedback.

DGCA says all OK

Directorate General of Civil Aviation (DGCA) said that they had carried out spot checks to evaluate the situation and found things in order.

director general Arun Kumar said that the issue stands resolved and the operations normal.

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